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Protect your purchase with Extended Download Service. We will keep a back-up copy of your digital file should you need to re-download it for any reason. This service will enable you to make multiple downloads of digital computer software products purchased in a single order and downloaded from this website for a period of two (2) years after the date of purchase. Click here for Terms and Conditions. |
Still more questions? Back to Main Help Page |
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We accept Visa, MasterCard/EuroCard, Discover, American Express, Diner's Club, JCB, and check cards or ATM cards, so long as they are connected with one of the major credit card companies listed above.
You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
We also accept Checks, Money Orders and Wire Transfers. If you choose to pay by Check, Money Order or Wire Transfer select the appropriate payment method on the payment page, and directions will be provided to you after you have fully submitted your order. |
Still more questions? Back to Main Help Page
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If you have purchased downloadable products your credit card will be charged the day after your purchase has been placed.
If you have ordered physical products we don't think you should pay for your order until it is actually on its way. We will not bill you until your product(s), including backordered or preordered items, are actually shipped. If your items are shipped separately you will be billed each time an item is shipped. |
Still more questions? Back to Main Help Page |
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| The charge will appear on your credit card as: "DR *Safely Kept Software" |
Still more questions? Back to Main Help Page |
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We charge applicable sales tax for orders shipped to California,
Minnesota and Washington. Sales tax is automatically computed on
both product(s) and shipping costs.
Pursuant to the Digital VAT Directive, as of 1st July 2003, European
customers will be charged VAT (Tax) on all downloadable digital
products and services, including software at 15%.
We will gladly credit sales tax for government institutions. Just
fax us a copy of your tax-exemption form with an address matching
your order's billing or shipping address at: 952-253-8760. Please
include a copy of your receipt or your order number. |
Still more questions? Back to Main Help Page |
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| Yes, we also accepts checks, money orders and wire transfer payment forms. |
Still more questions? Back to Main Help Page
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For credit card verification, you must enter the address exactly
as it appears on your credit card statement. You do not need to
enter a middle name or initial. |
Still more questions? Back to Main Help Page |
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If you ordered a physical product, the order form will ask you
if you would like the product shipped to the same address as your
billing address.
If you do not want the product shipped to same address as your
billing address please select "No" and you will be prompted for
shipping information after you hit the submit button. |
Still more questions? Back to Main Help Page |
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| No. Your card number should be entered in as a continuous string of numbers. |
Still more questions? Back to Main Help Page |
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| There are many reasons for a failed credit card transaction.
Your card may have expired or reached its limit or a credit card
computer, either on our end or your bank’s end, may have encountered
a machine error. If you do have problems, you can contact Customer
Service 24 hours a day, 7 days a week (click
here). Please provide them any error message numbers you may
have received, as well as the order number from the shopping cart. |
Still more questions? Back to Main Help Page |
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I hope you're having a great day and can find what you're looking for. If there is anything I can do to help, you can use our online chat system below. If I am not available, please don't hesitate to send me an email.
-Nate
Founder of Inventric LLC
nate@inventric.com
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